Name Email-Id Text

IJGMS (v1:n3)

Volume 1, Number 3


Managing Multiple Projects and Departmental Performance Using Buffer Burn Index. Agarwal & Borchers.
Continuing the HR Evolution: Building Resilience in Turbulent Economic Times. Ramlall.
An Examination of the Gender Gap in Self-Assessed Internet Knowledge, Skills and Learning: Evidence from the Google Online Marketing Challenge. Wolf.
Alliance Learning Process and Knowledge Integration. Wang, Jaw, & Chen


Managing Multiple Projects and Departmental Performance Using Buffer Burn Index
Atul Agarwal

Department of Business & Management,
University of Illinois at Springfield
One University Plaza, MS UHB 4025,
Springfield, IL 62703
Andy Borchers
Department of Business,
1700 W University Avenue,
Flint, MI 48105

Project scheduling in organizations has become increasingly difficult in today's multi-project and multi-tasking environment. Traditional project management approaches like PERT/CPM often do not work well in such environments. In the late 1990s, Eliyahu Goldratt brought about a paradigm shift in project management by proposing Critical Chain methodology which embodies direct application of his Theory of Constraints (TOC) to project management. Several vendors have since incorporated his ideas into software packages to address project management needs in multi-project environments. In spite of using such sophisticated project management scheduling systems companies continue to face the critical challenge of completing projects on-time and within budget.
This paper highlights the behavioral and accountability issues associated with Critical Chain's 1-dimensional focus on buffer management for managing projects in a multi-project environment. It proposes a 2-dimensional model and a resulting new metric as a modification to Goldratt's model to address the behavioral issues associated with Critical Chain implementation. It also presents an objective metric based approach for comparative assessment of departmental performance by organizational leadership in a multi-project environment. A simplified case study from a local company is employed to evaluate the practical dimensions of the model and study results.
Keywords: Critical Chain, Multiple project management, Buffer burn index.

Continuing the HR Evolution: Building Resilience in Turbulent Economic Times
Sunil J. Ramlall, Ph.D.
Associate Professor of Management
Hamline University
School of Business
St. Paul, MN 55104


This paper examines the traditional roles of HR and proposes a modified framework as to how HR would be a critical partner in helping organizations build resilience and be able to compete in the global economy during tough economic times. Primary and secondary data are used to identify strategies being used by HR executives across the world to mitigate the various economic challenges. Emphasis is placed on how relevant HR practices can be used as coping mechanisms in managing the impact of these challenges. A reminder to all is that employee characteristics and even their emotions are part of organizational life and a key set of factors that should be considered in enhancing organizational effectiveness. What better way is there to build resiliance than through positive thinking even in times of extreme anxiety and difficulties?

Keywords: HR Roles, strategic HR, resilience, competitiveness, globalization.

An Examination of the Gender Gap in Self-Assessed Internet Knowledge, Skills and Learning: Evidence from the Google Online Marketing Challenge
James Wolf

Assistant Professor, Information Systems
Illinois State University
School of Information Technology
Normal, IL 61790-5150


The shrinking number of women studying information technology in college is an important problem that has been widely examined. One often-mentioned solution is to increase the use of group assignments in computing classes. Another is to use more real world non-gendered examples. The Google Online Marketing Challenge meets both requirements since it allows teams of students from around the world to gain practical, online marketing experience using real advertising dollars.
However, despite the fact that both female and male participants were overwhelmingly positive about the Google Online Marketing Challenge, female student participants felt that they had expended more effort and learned less during the Challenge. Even after completing the Challenge, female participants expressed significantly less confidence in their Internet skills than their male counterparts.

Keywords: Gender, self-confidence, pedagogy.

Alliance Learning Process and Knowledge Integration
Christina Yu-Ping Wang

National Dong Hwa University
Shou-Feng, Hua-Lien, Taiwan 974, R.O.C.
Bih-Shiaw Jaw
Professor, Institute of Human Resource Management,
National Sun Yat-sen University,
Kaohsiung, 804, Taiwan, R.O.C.
Yen-Hao Chen
National Sun Yat-sen University
Institute of Human Resource Management
Kaohsiung, 804, Taiwan, R.O.C.


This study employs knowledge-based view to study how to use knowledge integration mechanisms to establish the internal valuable, rare and imperfectly imitable resources for alliance. Based on knowledge based theory, this study, from the alliance learning perspective, built a framework in addition to a sample set of 158 cases to explain how to enable alliance to reach its success. Additionally, by means of structural equation model (SEM), we test this model. This study not only considers the IT system, but also argues the importance of alliance learning mechanism and other knowledge integration mechanisms. First, the relational capability provides the foundations of the learning capability in alliance. Through the learning capability, the company can directly carry out the operational integration and promote the social integration mechanism, all which form the normative integration mechanisms that facilitate to increase the alliance performance.

Keywords: Alliance success, normative integration, alliance learning mechanism.